A Conversation + Product Designer, I work at the intersection of people, technology and business. I lead and advise on delivery of digital products and
AI solutions for large enterprise clients, specializing in conversational chat + voice experience.
I studied Product Design at NID (National Institute of Design), India and went on to earn a Master's in Digital Futures from OCAD University.
My work ranges from transforming customer experiences with conversational AI, innovating in healthcare wearables with in-depth user research, leading new product development of B2B financial applications to envisioning implementation of agentic technologies for usability, efficiency and delightful human-centric experiences.
Hello!
My earliest childhood memories are of me scribbling mountainous landscapes with my grandmother. Now every time I doodle I am drawn back to those wonder-filled afternoons filling me with a child-like curiosity.
From working in a young healthcare startup to building a master's thesis on sociable voice user interfaces, it is this child-like wonder that has shaped me into a Design Mutant, curious to take up new challenges and wear multiple hats while support my team and clients.
I see my role as a problem solver, seamlessly transitioning between micro-interactions and systems thinking, driven by solving wicked problems while collaborating with multiple stakeholders using design thinking frameworks to bring method to madness.
I have a keen interest in designing emerging technologies with a critical lens advocating for ethical human-centred adoption in previously unexplored areas.
I enjoy being the occasional fly-on-the-wall observing people in their element. When I am not working you can find me reading, doodling,
binge-watching, DIY-ing, and organizing spaces and stuff.
/ MY ESSENTIALS 🧺
A pen, a sketchbook, filter coffee and a watch
/ PERSONAL MISSION 🚀
Creating empathetic and delightful solutions for problems big and small
/ INSPIRATIONS 🤩
R.K. Laxman | Jane Fulton Suri | Dieter Rams & the people around me!
/ BOOK SHARE 📕
Naoto Fukasawa (the book), was my introduction to the philosophy of Design and it changed the way I look at the world
/ PUBLICATIONS
